Support
Something wrong? Tell us.
A human answers within two working days. Most questions below are faster than writing.
Frequent questions
Is it suitable for children?
Yes, from twelve years old, in a kids profile with larger controls, simpler wording and a daily time limit you set. A parent gate protects settings, purchases and every outbound link.
Lost progress after reinstall
History lives only on the device, so removing the app removes it. Syncing between devices is planned.
A game feels too hard
Difficulty adapts after every round and steps down after weak ones, so a hard patch passes on its own.
The reminder didn't arrive
Check notification permission for OmniBrain in system settings and that a reminder time is set in Profile. We send two a day at most.
Where is Premium?
The current version has no Premium: everything in the app is free. Premium comes in a later version, and what is free now stays free.
Does it work without internet?
Completely. Games, scoring and your history run on the device, and nothing needs a connection.
Delete your data
Your results live only on your device: removing the app deletes them. There is no account and nothing on our servers to delete.
Anonymous usage statistics and crash reports, if you left them on, are kept by Google Firebase without your name or e-mail and deleted automatically after at most 14 months. Switch them off any time in Profile → Usage statistics.
For anything else about your data, write to privacy@omnibraingames.com.
Write to us
Tell us the device and the app version — it saves a round trip. We answer within two working days, in English.